Travel Gateway will follow Cancellation
Policy as per hotels/ resorts. Based on your subject matter Cancellation Policy
will be applicable:
Cancellation Policy for
• Cancellations within 1
to 6 days of the arrival date – 100% of the value of the booking.
• Cancellations within 7
to 13 days of the arrival date – 50% of the value of the booking.
• Cancellations within
14 to 28 days of the arrival date – 25% of the value of the booking.
• Cancellations beyond
28 days of the arrival date – to be decided by the hotel on case-by-case basis.
By reserving a spot with
a Supplier in Travel Gateway, you acknowledge and consent to the important
cancellation and no-show policy of that Supplier, and to any extra (delivery)
terms and states of the Supplier that may apply to your visit or stay including
for services rendered or items offered by the accommodation provider.
• The general abrogation
and no-indicate arrangement of every Supplier is made accessible on our
Platform on the Supplier data pages, during the reservation system and in the
confirmation email or ticket (if applicable).
• Cancellation and
prepayment arrangements may change according to room type.
• Late payment, wrong
bank, debit or credit card details, invalid credit/debit cards or insufficient
funds are for your own risk and account and you shall not be entitled to any
refund of any (non-refundable) prepaid amount unless the Supplier agrees or
allows otherwise under its (pre)payment and cancellation policy.
• If you wish to review,
adjust or cancel your reservation, please revert to the confirmation email and
follow the instructions therein. Please note that you may be charged for your
cancellation in accordance with the accommodation provider's cancellation.
• Travel Gateway does
not accept any liability or responsibility for the consequences of your delayed
arrival or any cancellation or charged no-show fee by the Supplier.
No-Show: when any guest makes reservation but did not come to the place
neither cancels the reservation