Terms & Conditions

Please carefully read the terms and conditions before using any of the services provided by Travel Gateway. By using any materials, information, products or services of Travel Gateway, you agree to these terms and conditions. Travel Gateway holds the right to change or modify these terms and conditions at any time for any reason, without prior notice. Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.Your continued use of the website and its services means you have accepted the modified terms and conditions. Please review the terms periodically to ensure you are up to date regarding the terms and conditions.

General Disclaimer

Travel Gateway does not own any travel products. We are simply the bridge which connects the travelers with the travel service providers like airlines, hotels, tour operators etc. The accuracy, completeness, and correctness of the inventory-related information displayed on the Site remain the sole responsibility of each provider. Changes in market conditions or circumstances may occur on short notice which may make information displayed on the Site inaccurate or outdated.

If something should go wrong during booking or travel period, Travel Gateway will act as a point of contact and will use its commercially reasonable efforts to assist the customer. Travel Gateway will always follow the standard policies of travel providers (Airlines, Hotel, Tour Operator etc.).

Booking Terms

If you make a booking through our website for travel products, that booking is made with the travel provider named on the booking page and our website only acts as a user interface. Travelers must understand and agree to the terms and conditions of the travel providers (Airlines, Hotels, Tour Operators etc.) before booking or purchasing their products through Travel Gateway. If any traveler faces any issue or dispute regarding any of the bookings, Travel Gateway will act as a point of contact and will use its commercially reasonable efforts to assist the customer.

*All prices and offers are subject to change with availability.

Promotion Terms

Travel Gateway generates promotion codes/ discounts from time to time which may be availed on the site

Travel Gateway reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, Travel Gateway's decision will be binding and final.

When you register with Travel Gateway.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

Payment Terms

By making a payment using this site, you agree to the use of your personal details for verification and validation of your transactions to ensure no one else is using your credentials without your consent. You must also acknowledge that the details you provide us maybe disclosed to third party credit card payment gateway agencies for verification. Your personal details will not be used for any other purposes except to verify and confirm your identity.

The Convenience Charge is charged by Travel Gateway and it may change based on payment method.

Cancellation & Refund

Travel Gateway will follow supplier's (Airlines/ Properties/ Bus/ Tour operator etc.) policy for cancellation/ re-issue.

For flight/ hotel/ tour, Travel Gateway will not charge any additional service fee.

In case of refund/ re-issue, customer must confirm Travel Gateway 72 hours prior to travel date.

For hotel/ flight/ tour, refunded amount may reflect in your account within 7 to 10 working days depending on your payment method.

For any kind of refund, convenience charge is non-refundable.

For EMI method, EMI charge will be deducted which will be calculated on payable amount.

For Pay in Cash, the refund amount will be sent to your preferred channel.

*In case of national emergency/ political unrest/ natural disaster etc., standard refund policy may not be applicable.